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Term

Definition

Crystal Club redemption

  1. Voucher redemption
  2. Dollar redemption
  3. Gift redemption

Voucher redemption

Redemption of Crystal Club points for 10% / 15% / 20% vouchers

Dollar redemption

Redemption of 10 Crystal Club points for S$1 at our online checkout

Gift redemption

Redemption of Crystal Club rewards that are not

  • vouchers redemptions and/or
  • dollar redemptions.

(e.g. Eclair Jewellery Box)

Voucher code

  • Code generated for Crystal Club 10% / 15% / 20% vouchers
  • Code generated for Crystal Club gift redemption
  • Codes will typically look like LL-XXXXXXXX

Discount code

Promotional and sale codes (e.g.: INVITEDXXXXXXXX)

Gift card credits

Credits from a gift card (16 characters, alphanumeric)

Store credits

Issued only on valid refunds

Loyalty code

Encompasses store credits


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